Welcome to our Log Cabin delivery page
01. UK Nationwide
Your new log cabin kit could be delivered as soon as *55 working days from ordering - (Subject to delivery availability) & in most cases offering a free delivery service.
ACCESS. Delivery vehicles vary from product to product but we rely on the customer to make us aware of any restrictions when ordering your product. Generally 10ft wide clear access with a 10ft height restriction is the ideal, but with a wealth of experience we can normally get over most obstacles as long as we are prepared. Sometimes an additional fee may be required. Should you have any doubts please contact a member of staff to discuss further.
TIMESCALE. Our delivery periods vary depending on the seasonal demand, but as a general rule standard buildings such as the more popular cabins are often available upon a shorter delivery period (*39 working days) than labor intensive, made-to-measure products.
To find the current delivery period of any individual product, please contact one of our sales staff. The period given is the current delivery target nationally, however delivery could also occur an element sooner or later than stated due to transport logistics. For example, a central, highly populated location is likely to be serviced more often making delivery quicker than a less visited area location such as parts of north Scotland, Wales, Devon and Cornwall.
Advance notification of an exact delivery date is issued to the customer either by ourselves or by the delivering party nearer the time of an order, usually by email or telephone prior to the proposed date. Should the date offered not be convenient, you are able to request a re-schedule without additional charge.
If you require a product by a set date – such as a birthday, or you have access concerns for the passage of any large vehicle, please contact one of our sales staff for advice and assistance.
UK National coverage
02. Our delivery areas
As soon as your order is received by our sales team we will acknowledge your order with an email or phone call to confirm when you will be contacted by us to arrange delivery. Providing your items are in stock we aim to deliver as soon as possible – our deliveries operate Monday to Friday, anytime between 07.00hrs and 18.00hrs.
In most instances, we use our own vehicles and drivers and can therefore, confirm an estimated 2 hour delivery time slot.
Our ONE MAN DELIVERY SERVICE delivers to your home, (KERBSIDE ONLY). We also offer a TWO PERSON DELIVERY SERVICE, additional costs apply (costs are shown in our checkout page), whereby your log cabin components are delivered to the rear of your home (subject to access & distance).
Please see our map for confirmation of the areas we deliver to, the charge per delivery for your zone – note we only make one charge per delivery regardless of how many log cabins you are having delivered.
If you are out on the day of delivery but wish us to leave your log cabin in the rear garden area of your address please note that we are happy to do this but only on the understanding that you take responsibility if the item is stolen or damaged by bad weather conditions, (Charges may apply).
